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Sandra Mannila - Associate Software Developer
WebPerformance Management Advisors suite of products delivers operation-wide visibility and action management through a Web-based application, pulling customer interaction data from Genesys and Cisco, and workforce data from Genesys Workforce Management, IEX and Aspect. It can also display performance metrics WebGamification overview. Performance management focuses on defining objectives and measuring the performance of individuals and teams against these goals. Based on measured performance, supervisors can recognize good performance, diagnose issues, and course-correct agents as part of an ongoing performance management process. meineke car care center yorktown va
Administrators - Genesys Cloud Resource Center
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