Webb7 juli 2024 · Customer engagement At this point in the price review cycle, companies are preparing their PR24 business plans and long-term delivery strategies. We expect all … Webb28 jan. 2024 · NEA welcome this consultation on the role of customer engagement in future price reviews within the water industry. We have concerns regarding the …
Customer engagement - Ofwat
Webb6 juli 2024 · I have laid before the Senedd the Strategic Priorities and Objectives Statement for Ofwat (SPS) setting out our strategic priorities, ... Solutions to many of these … WebbAnglian is disputing on two fundamental aspects: (i) customers do not agree with the service levels Ofwat is determining (e.g. I2S); and (ii) Ofwat's FD does not fund … danish nationality country
RESPONSE TO “CONSULTING ON OUR METHODOLOGY FOR THE …
Webbför 15 timmar sedan · Some companies are keeping customers in the loop by publishing draft strategies for consultation, but others need to improve their engagement. Ofwat … Webbserve and protect customers: Ofwat should push water companies to provide a better and fairer water service for all, by improving customer services and complaints handling. … WebbI was seconded to Ofwat's market reform team during the period of Government policy development for the water retail and upstream markets. In the run up to PR14, I helped … danish national gallery